Usability lab

Laboratory usability tests – qualitative research conducted with user representatives, based on system use-case scenarios.

Applies to

Laboratory tests are typically employed during the advanced interface prototype evaluation.

Exemplary projects:

• comparative research; determining the problem scope of existing application, followed by the evaluation of new interface prototype,
• comparative research; existing consumers versus target group representatives,
• evaluation of new product interface.

What You get

As the effect of usability lab research Client receives analytical report, containing:

• main fields of usability issues description (ie. non intuitive menu, ineffective help system), with their consequencies (ie. no possibility to reach particular type of information),
• suggested improvement list,
• audio-video documentation.

Product description

Research is conducted in a form of individual interview. It is concentrated on uncovering interface problems. Examined – target group representative – performs a series of tasks, typical for application being tested. Examination session is besing regitered for further analytical purposes. Users can be observed from separate observation room. Monitoring user desktop, mixed with recording of their response to usability issues is a valuable material for project team – even before preparing the analytical report.